Frequently Asked Questions
Everything you need to know about your Gozney experience.
How long does shipping take for my oven?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for unused products in their original packaging. Please contact our support team to initiate a return authorization.
Do Gozney ovens come with a warranty?
Yes, our ovens come with a standard 1-year warranty, which can be extended to 5 years if you register your product within 60 days of purchase.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm at checkout.
Can I use my Gozney oven indoors?
Most of our ovens are designed for outdoor use only. Please check the specific product manual for your model to ensure safe and proper ventilation.
How do I track my order?
Once your order ships, you will receive an email confirmation with a tracking link. You can also track your status by logging into your account on our website.